The Right People.
The Right Growth.
The Right Foundation.
We help growing organizations recruit and staff their teams, develop their people, and put in place the HR policies and processes that support them.
Services
Three pillars, one partner
Our work rests on three pillars: the right people, the right growth and the right foundation. Use one service on its own or combine them.
The Right People
We help you find the right people and, where it suits you, look after their employment for you.
Recruitment
We find, screen and shortlist candidates for your open roles, then support you through interviews and offers.
Employee Outsourcing
Your staff stay on your team while we handle their employment paperwork, payroll and statutory registrations.
Managed Offshore Teams
We build a dedicated team in Pakistan for your business and handle recruitment, setup and day to day HR.
The Right Growth
We help your teams build practical skills and capable leaders.
Custom Training Programs
We design and deliver training around the skills your teams need most, then check they are used at work.
Ready to Run Training Packs
We write complete, ready to run training packs so your own trainers can deliver the same session every time.
The Right Foundation
Clear policies and processes help managers make fair, consistent decisions as you grow.
HR Policies and Handbooks
We write or review your HR policies, employee handbook and core HR processes so decisions stay fair and consistent.
Recruitment packages
Hiring support that fits your plan
Choose the level of support that matches the number of roles you need to fill. Every package includes a role briefing, a screened shortlist and support through to the offer.
1 Shortlisted candidates ready for your review
2 Clear, upfront payment terms
3 Free replacement if a hire leaves within one month
4 We never charge candidates
Package 1
Right Hire
Best for: One role or a few roles.
Positions: 1 to 5
- Role briefing and JD review
- Sourcing through trusted networks
- Screened candidates with detailed review
- Interviews, offers and references
Package 2
Right Team
Best for: A team, or several roles.
Positions: 6 to 20
- Everything in Right Hire
- One contact, all roles
- Skills and technical assessment
- Weekly updates, salary guidance
Package 3
Right Scale
Best for: Bulk or ongoing hiring.
Positions: 21 or more
- Everything in Right Team
- Hiring plan and tracker
- Assessment day or drive
- Induction for new joiners
Replacement terms: Free replacement if a hire leaves within one month.
Advance payment: None for Right Hire. Right Team and Right Scale need an advance payment.
How we work
Four clear steps
We work as hands-on partners, not distant advisors.
1 Understand
We start with a conversation about your goals, your team and what you need: new hires, staffing support, new skills or clearer HR policies.
2 Plan
We agree on a clear scope, plan, timeline and fee with you before any work begins.
3 Deliver
We do the work hands-on and keep you updated at each stage.
4 Grow
Once the right people and policies are in place, we help you develop and keep your people.
About us
A hands-on partner since 2018
Lucent Directions is a business consultancy for growing organizations. We specialize in Recruitment and Staffing, Learning and Development, and HR Policies and Structure. Since 2018, we have helped businesses hire the right people, build their skills and put a clear foundation in place.We work as hands-on partners, not distant advisors. Our support is practical and focused on implementation, from the first hire and the first policy through to developing future leaders.
What guides us
Our mission, vision and values
Mission
We aim to meet and exceed our clients' expectations with careful, high-quality work on every hiring, training and HR policy project.
Vision
We want to help organizations build strong leadership and management in practice, not only on paper.
Innovation
We keep improving how we recruit, train and write policies, and we look for practical solutions to each client's challenges.
Resilience
When plans change or problems come up, we adapt and keep working toward the outcome we agreed with you.
Grit
We stay with the work until it is done, through persistence and close collaboration with your team.
Tell us what you need
One key hire, a whole team, a training program or a set of HR policies: we are happy to talk it through.
Contact us
Start the conversation
Let us know what you need and we will reply promptly. You can also message us on WhatsApp or email [email protected].
Services: Recruitment, Employee Outsourcing, Managed Offshore Teams, Custom Training Programs, Ready to Run Training Packs, HR Policies and Handbooks (including HR processes), or Other.
Contact: +44 7862 602027
Email: [email protected]
The Right People
Recruitment
We find, screen and shortlist candidates for your open roles, then support you through interviews and offers until the right person starts. Bring us one role or a whole hiring plan.
What we do
We learn what the role needs and what success looks like in your team.
We search widely and screen carefully, so you only meet strong candidates.
We manage interviews and keep candidates informed at each stage.
We support you through the offer until your new hire starts.
What is included
Role briefing and job description review
Sourcing through our network, job boards and referrals
Screening interviews and a shortlist with notes
Interview scheduling and candidate follow-up
Offer support
Reference check on the person hired
Who it is for
Organizations filling one key role or a few roles
Teams hiring several people at once, or running bulk or ongoing hiring
Managers who want a strong shortlist without running the search themselves
How it works
1. Brief. We agree the role, the profile and the timeline with you.
2. Search. We source candidates and screen them by interview.
3. Shortlist. You receive a shortlist with notes, with a fast turnaround, and we arrange interviews.
4. Hire. We support the offer and follow up until your new hire starts.
Hiring for more than one role? Our three recruitment packages set out what is included at each level.
Questions
How quickly will we see a shortlist?
We work to a fast turnaround and send your shortlist soon after the role briefing.When do we pay?
We agree the scope and fee with you before any work begins. For Right Hire, you pay when your hire joins. Right Team and Right Scale need an advance payment.What if a new hire leaves early?
We replace them free of charge if they leave within one month of joining. This applies when our fee has been paid on time and the role and terms stay the same.Do candidates pay you anything?
No. Candidates never pay us a fee.
Tell us about the role you need to fill.
The Right People
Employee Outsourcing
Your staff stay on your team, doing the work you need, while we take care of their employment paperwork, payroll and statutory registrations. We are the legal employer, so your team is employed directly by Lucent Directions.
What we do
We take on the employment administration for staff who work in your team.
We run payroll for those staff.
We handle statutory registrations and deductions.
We keep you updated, so you always know where things stand.
What is included
Employment paperwork for each staff member
Payroll
Statutory registrations, including EOBI and PESSI
Tax withholding, gratuity and insurance
Employment contracts and leave records
Who it is for
Organizations that want people on their team without taking on the employment administration
Businesses that prefer one partner for paperwork, payroll and registrations
How it works
1. Understand. We talk through your team, the roles and what you need us to take on.
2. Plan. We agree the scope, timeline and fee with you before any work begins.
3. Set up. We complete the employment paperwork and registrations for each staff member.
4. Run. We handle payroll and statutory obligations and keep you updated.
Questions
Do our staff still work as part of our team?
Yes. Your staff stay on your team while we take care of their employment paperwork, payroll and statutory registrations.Who is the legal employer?
Lucent Directions is the legal employer.Which registrations do you handle?
We handle all statutory items, including EOBI, PESSI, tax withholding, gratuity and insurance.How is the fee set?
Fees depend on the size and needs of your team, and we agree them with you before any work begins.
Tell us about the team you would like us to support.
The Right People
Managed Offshore Teams
We build and look after a dedicated team in Pakistan that works for your business, with recruitment, setup and day to day HR handled for you. We employ your team directly. They work from Lahore, Pakistan, alongside our own team.
What we do
We recruit the team around the roles and skills you need.
We set the team up to work for your business.
We handle day to day HR, payroll and statutory registrations.
We keep you updated, so you can focus on the work the team delivers.
What is included
Recruitment of each team member
Team setup in Lahore
Employment paperwork, payroll and statutory registrations
Day to day HR support for the team
Regular updates, on a schedule that suits you
Who it is for
Businesses that want a dedicated team in Pakistan working for them
Organizations that want the team without handling recruitment, setup and HR themselves
How it works
1. Understand. We agree the roles, skills and size of team you need.
2. Plan. We agree the scope, timeline and fee with you before any work begins.
3. Build. We recruit the team and set it up.
4. Manage. We look after day to day HR and keep you updated.
Questions
Where is the team based?
In Lahore, Pakistan, where our own team is based.Does the team work for our business?
Yes. The team is dedicated to your business.Who employs the team?
Lucent Directions is the legal employer.How do we get started?
Message us on WhatsApp or use the contact form. We start with a conversation about the roles and the team you need.
Tell us about the team you want to build.
The Right Growth
Custom Training Programs
We design and deliver training around the skills your teams need most, then check afterwards that those skills are being used at work.
What we do
We review your needs with you before we design anything.
We design a program around your teams and goals.
We deliver the training online or on-site, whichever suits your team.
We follow up on the job to check the skills are being used.
What is included
A review of your training needs
A program designed for your teams
Delivery of the sessions
Materials for participants
Follow-up on the job after the training
Who it is for
Organizations that want training built around their own teams
Managers who want new skills to show up in day to day work
Teams developing capable leaders
Topics we cover: Communication Skills, Customer Service, Sales, Negotiation Skills, Leadership, Decision Making, Organization Skills and HR.
How it works
1. Review. We review your needs and agree the skills to build.
2. Design. We design the program around your teams.
3. Deliver. We run the sessions and keep you updated.
4. Follow up. We check on the job that the skills are being used.
Questions
What topics do you cover?
Communication skills, customer service, sales, negotiation skills, leadership, decision making, organization skills and HR.Is the training online or on-site?
Both. We deliver training online or on-site at your workplace, whichever suits your team.Can the training be tailored to our organization?
Yes. Every program is designed around the skills your teams need most.How do you know the training worked?
We follow up on the job afterwards to check that the skills are being used at work.
Tell us which skills your teams need most.
The Right Growth
Ready to Run Training Packs
We write complete, ready to run training packs so your own trainers can deliver the same session again and again, to the same standard.
What we do
We agree the topic, the audience and the outcomes with you.
We write the full training pack, ready for your trainers to run.
We structure each session so it runs the same way every time.
We hand over the pack for your team to use again and again. You receive print-ready PDFs and editable Word files, including forms such as attendance sheets.
What is included
Each training pack includes:
Training manual
Instructor guide
Trainer handouts
Trainee handouts
Slides
Icebreakers and activities
Quick reference sheets
Certificate template
Who it is for
Organizations with their own trainers who need consistent material
Teams that run the same session regularly, for example for new joiners
How it works
1. Brief. We agree the topic, audience and outcomes.
2. Write. We write the full pack.
3. Review. We review the draft with you and make changes. Every pack is developed around your team's learning needs, and we refine it with you until it fits.
4. Hand over. Your trainers receive the finished pack, ready to run.
Questions
What does a training pack include?
A training manual, instructor guide, trainer and trainee handouts, slides, icebreakers and activities, quick reference sheets and a certificate template.Can our own trainers deliver from it?
Yes. Each pack is written so your own trainers can deliver the same session again and again.Can you deliver the training as well?
Yes. We also design and deliver training through our Custom Training Programs service. Each service can be used on its own or combined.Which topics can a pack cover?
Communication skills, customer service, sales, negotiation skills, leadership, decision making, organization skills and HR.
Tell us which session you want your trainers to run.
The Right Foundation
HR Policies and Handbooks
We write or review the policies, forms and templates that set out how your organization hires, pays, rewards and supports its people. We can also bring them together in an employee handbook and document the HR processes behind them.
What we do
We review the policies, forms and templates you already have.
We write new policies where there are gaps.
We bring your policies and ways of working together in one clear handbook.
We map and document your core HR processes.
What is included
An HR policy manual covering employment, attendance and leave, compensation and benefits, performance, travel, expenses and company assets
Forms and templates that support the policies
An employee handbook
HR process documentation, for example onboarding and performance reviews
Policies written for organizations in Pakistan
A lawyer reviews every policy manual before it is final
Employee Handbook
We bring your policies and ways of working together in one clear handbook for every employee, so people know what to expect and where to find answers.
HR Process Documentation
We map and document your core HR processes, such as onboarding and performance reviews, so they run the same way every time.
Who it is for
Growing organizations putting HR policies in place for the first time
Organizations whose policies need a review or an update
Managers who want fair, consistent decisions across the team
How it works
1. Understand. We review what you have and what you need.
2. Plan. We agree the scope, timeline and fee with you before any work begins.
3. Write. We draft the policies, handbook or process documents and review them with you.
4. Hand over. You receive the final documents, ready to share with your managers and staff.
Questions
Which policies do you cover?
Employment, Attendance and Leave, Compensation and Benefits, Bonuses and Salary Increments, Performance Appraisals, Loans and Salary Advances, Business Travel, Expense Reimbursement, and Company Assets.Which countries do you write policies for?
Pakistan. Our policies are written for organizations operating in Pakistan.Are the policies legally reviewed?
Yes. A lawyer reviews every policy manual before we hand it over.Can you update the policies we already have?
Yes. We write new policies or review the ones you already have.
Tell us where your HR policies stand today.